When it comes to the travel industry, namely agencies, booking the best destinations for the best prices is a must. Between developing strategies, client meetings, team meetings, traveling and office work, there are many reasons agents and agencies operate less efficiently than they could. Below are reasons why booking software for travel agencies can help in regard to cost-saving, time and personnel management and minimizing the risk of human error
When a great booking software for travel agencies is utilized appropriately, there is no better way to book clients; it gives them the ability to book themselves through the agency’s existing website. With the click of a button, they are able to see agents’ current, real-time availability, choose their own appointment time and stay updated along the way.
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Once a booking is accepted, calendars across all platforms are updated immediately, and everything can be synced with third-party calendars, such as Google Calendar and Outlook. This not only eliminates the risk of over-booking one or more agents, it also results in fewer no-show appointments and eliminates the risk of agents or staff incorrectly entering information.
Booking software for travel agencies gives users the ability to send automated reminders and notifications as well. Whether an agent is running ahead of or behind schedule or a client needs to reschedule or cancel an appointment, the booking software for travel agencies will send notifications to clients and staff updating them on the status along the way. If an agent has a recurring meeting or destination, reminders are sent throughout the duration of the standing appointment. This leads to better overall communication among staff and higher satisfaction among clients.
As anyone with a basic understanding of business knows, people have to get paid for their time, expertise and final product, right? Well, once a project is completed, instead of sitting down, parsing through billable hours and compiling data, why not automate that process? From the beginning of a project, invoices can be created and monitored along the way, getting updated as things progress. Once finalized, they can be sent to clients and continue to be tracked and logged.
Using GigaBook’s booking software for travel agencies, agents and agencies can:
- Book clients through the agency’s current website
- Sync with and update third-party calendars in real-time
- Send personalized emails and texts
- Create, track and send invoices
- Reallocate time and responsibilities for specific tasks
- Much more…
Now, find out for yourself how GigaBook’s booking software for travel agencies can help you! Get started with a free, 14-day trial and start running mire efficiently today!