Whether it is expected or unexpected, nobody wants to lose a loved one at any time. In the unfortunate event, it does happen, the appropriate steps need to be taken and plans need to be made. That’s why it is crucial for funeral homes to make things as simple as possible, not only for families and loved ones but for the funeral home itself. Like any business, obtaining more bookings, freeing up crucial time and reducing costs are always good for growth. Therefore, making things as efficient as possible will raise client satisfaction as well as ensure more bookings in the future.
Through the use of online booking software like GigaBook, clients can use your already-existing website to find available times, dates and even locations for appointments and necessary services. Through the click of a button, they are able to easily view available times and book their own appointments. This is all updated in real-time and syncs with third-party calendars like Outlook and Google Calendar. This results in more time for the funeral home director and staff to provide needed services rather than schedule them and no chance of double-booking.
Appointment scheduling software will also send reminders to clients and staff alike through both email and text messages. So, if there is ever an unforeseen schedule change, it is simple to keep in contact through all avenues, leading to better communication and higher client satisfaction. This automation also allows for streamlined response time to inquiries, updates through notifications and reminders for clients and staff.
Aside from saving time, booking software automates redundant tasks among staff and allows things to be scheduled that normally wouldn’t be. Through the “Projects” function, you can set up to-do lists and project checklists and divide them up among staff, creating efficiency while maximizing everyone’s time. Invoicing is also a breeze with an online appointment software; They can be created, sent to clients and monitored either online or through the widget.
When an appointment setting solution like GigaBook is utilized, it affords you the opportunity to focus on clients’ wants and needs, ensuring them they made the right choice and allowing your business to continue growing and thriving.
With GigaBook you can:
- •Accept bookings through your own website
- •Sync with third-party calendars
- •Send reminders and notifications to clients and staff
- •Attain faster response times and updates
- •Reduce costs
- •Create and monitor invoices
- •Set to-do lists for maximum efficiency
- •Much more…