Today everything is online. From the moment your customers hear about your business, they are immediately looking your company up online. Why not offer online appointment bookings for them while they are browsing your site? You may have a current contact us page but they have to wait for a response. Why not speed up that process? Online appointment booking creates an instant appointment with your client for their desired day and time. Staying connected with your customers is vital to success. With so much competition in the marketplace, exceptional service is what helps your company stand out from the rest.
When you decrease the waiting time for a response coupled with exceptional service, customers are more apt to continue doing business with you. Word of mouth is also critical, negative reviews can cripple a business’s reputation if terrible service is delivered to the customer. On the other hand, they may refer your company to their peers if they had a good experience. Online appointment booking with GigaBook allows you to send appointment notifications to your clients through email and text. Also send reminders prior to the scheduled time through text and email to your customers and staff. Do you have customers that you see on a regular basis? GigaBook allows you to easily set reoccurring appointments with those customers. If something unexpected comes up, you can easily reschedule appointments with those customers and notify them of the changes to their appointment.
Do you offer group classes for your customers? Are you having a hard time managing who has registered for a specific class? With GigaBook’s appointment software. You can easily set the classes you offer and display for your customers through your website and social media platforms. By easily tracking who has signed up for classes, you can then focus on preparing for the class knowing your customers are receiving their corresponding reminders about the class.
You might also be asking about payments and invoicing. With GigaBook you are able to accept those payments for services and classes. Using the invoicing system you can create and track invoice for your customers. You can capture payments instantly as your customers are booking an appointment/registering for a class. By using the invoicing system you can track customer invoices and payment history, as well as manage any outstanding invoices.
Not only does GigaBook offer appointment booking, but many other features you can utilize within your company. The project management feature allows you to create projects and assigns those projects to staff members, allowing you to track the progress of each project. With the project management and the to-do lists features, you are able to create efficiencies within your business, completed those projects that normally wouldn’t get completed.
With GigaBook’s Appointment Booking Software you can:
- Use your existing website to accept appointments through.
- Send notifications to customers through text and email.
- Set reoccurring appointments with customers.
- Create and track invoices.
- Create projects and monitor the status of those projects.
- Sync with third party calendars.