So, your touring business is becoming more popular, and you need to expand without becoming inefficient. Oftentimes, that involves becoming inundated with phone calls, email and even texts asking when you are available. We at GigaBook, a tour operator scheduling software, believe we have the all-encompassing platform you need to become more efficient while saving time, money and resources!
Here are just a few things GigaBook’s tour operator scheduling software helps your business do as well as WHY they help:
Calendars and schedules stay in sync
Using GigaBook’s tour operator scheduling software, you can use your existing website to accept and schedule appointments. Even better, GigaBook gives you 24/7 availability since it allows clients to book themselves!
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When clients book, your online calendar is instantly updated and synced with your third-party calendar, such as Office 365, Google Calendar, Exchange, Apple iCal and Outlook. This alleviates any risk of double-bookings, leaving you free to worry about other things than figuring out how to reschedule your time.
Send personalized messages
Using GigaBook’s tour operator scheduling software, you have the ability to reach out to clients through the use of personalized emails and text messages. This is great for sending notifications and reminders or reaching out to clients with upcoming birthdays, sending thank-yous, sending marketing and promotional materials and increasing your overall communication amongst you, your staff and your clients. This leads to higher client satisfaction, higher reviews and more repeat and referral business.
Automate redundant tasks
When it comes to those office projects no one wants to do, like invoicing, GigaBook’s tour operator scheduling software is an incredible help. Using the GigaBook as your online assistant, you can create, schedule, send and even monitor the statuses of invoices.
Automating many of these tasks leaves you and your staff clear to complete other projects that may have gone by the wayside – increasing efficiency will only help in every facet of your business.
Create checklists to meet deadlines and complete projects
The “Projects” function within GigaBook’s tour operator scheduling software allows you to create punch lists for current, future and previously completed projects or tours. This also gives you the ability to assign separate tasks to specific personnel – keeping everyone on the same page and getting things accomplished.
Let us know what you think! Give our tour operator scheduling software a try with a free, 14-day trial and see how and why we can help your tour business continue to thrive and grow!