When it comes to the travel industry, namely agencies, booking the best destinations for the best prices is a must. Between developing strategies, client meetings, team meetings, traveling and office work, there are many reasons agents and agencies operate less efficiently than they could.
Below are reasons why deploying a great online assistant can help in regard to cost-saving, time and personnel management and minimizing the risk of human error.
When GigaBook’s travel agency scheduling software is utilized appropriately, there is no better way to book clients; it gives them the ability to book themselves through the agency’s existing website. With the click of a button, they are able to see agents’ current, real-time availability, choose their own appointment time and stay updated along the way.
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Once a booking is accepted, calendars across all platforms are updated immediately, and everything can be synced with third-party calendars, such as Microsoft Exchange, Apple iCal, Office 365, Google Calendar and Outlook. This not only eliminates the risk of over-booking one or more agents, it also results in fewer no-show appointments and eliminates the risk of agents or staff incorrectly entering information.
GigaBook’s travel agency scheduling software gives users the ability to send automated, personalized email and text reminders and notifications. Whether an agent is running ahead of or behind schedule or a client needs to reschedule or cancel an appointment, GigaBook will send notifications to clients and staff updating them on the status along the way.
If an agent has a recurring meeting or destination, reminders are sent throughout the duration of the standing appointment. This leads to better overall communication among staff and higher satisfaction among clients.
As anyone with a basic understanding of business knows, people have to get paid for their time, expertise and final product, right? Well, once a project is completed, instead of sitting down, parsing through billable hours and compiling data, why not automate that process?
From the beginning of a project, invoices can be created and monitored along the way, getting updated as things progress. Once finalized, they can be sent to clients and continue to be tracked and logged.
Using GigaBook’s travel agency scheduling software, travel agencies can:
- Book clients through their current website
- Sync with and update third-party calendars
- Send personalized notifications and reminders
- Create, track and send invoices
- Reallocate time and responsibilities for specific tasks
- Much more!
Now, find out for yourself how GigaBook’s travel agency scheduling software can help you gain efficiency with a free, no-obligation, 14-day trial!