In the spring of 2014, there were 67.33 million people who rode bikes or had been cycling in the U.S. Whether the riding is for recreation, competition, or beating the price of gasoline, it’s important that riders are fitted with the right bike and it’s well maintained to keep the rider safe.
Most likely, your shop helps customer select the right bike and accessories, and your technicians and service department assemble the bikes and perform repairs and tune-ups. Oftentimes the first wave of nice weather, or holiday purchases brings a lot of people into your business all at once.
GigaBook.com can help Bicycle Shops offer easy and convenient online appointment booking. Whether you’re a small shop or part of a larger group of shops, GigaBook can be customized to scale to meet the needs of your business.
Using GigaBook’s online appointment scheduling, customers can schedule a time to consult with your staff for the purchase of a new bicycle, book time to bring their bike in for repair or annual service, or schedule a time to pick up their bike. Automated text or email reminders can be sent which will reduce phone calls and lower your no-shows. Using Online Scheduling Software like GigaBook can help you focus on the customer you’re currently helping while also offering top notch access and customer service to your other clients.
If you offer classes or workshops featuring bicycle safety or helmet fittings, this can easily be set up in GigaBook for customers to register on-line so you can manage class size.
With GigaBook Online Appointment Software, you can:
- Accept appointment requests through your existing website
- Create your own free personalized booking mini-site
- Send clients text messages and email reminders
- Send reminders to yourself or other staff/vendors about upcoming appointments
- Easily reschedule appointments and notify clients about the change
- Easily set repeat client appointments
- Track success rate of all appointments
Through the use of effective appointment and calendar management you should experience the following benefits within your Bicycle Shop business:
- Higher conversion rate of appointments through reducing no-shows
- Increased revenue due to ease of scheduling sessions by clients
- Increased client retention through effective communication
Turn your existing website into a real-time booking website!
If you have an existing website for your Bicycle Shop business, you can easily convert your site to accept appointments with your real-time availability. Use the GigaBook Booking Widget included in your subscription to easily take appointments on your website. It’s as easy as creating and customizing your own booking widget and then inserting it on your own site!